Posts Tagged ‘computer’

Slow computer woes? You’re not alone…

Saturday, November 5th, 2011

Why is my computer so slow?

This turtle is way cuter and way less aggravating than your slow computer!

This turtle is faster, cuter, and definitely less aggravating than your slow computer!

Ever sit waiting forever for a web page to open wonder why your PC is so %#@#@* sluggish?!

Slow computer performance is easily the #1 complaint voiced by home computer users everywhere and spans the entire range of PC brands and vintages, that is to say, it doesn’t matter what brand of PC you have, or how old it is, most home computer users experience performance slowdowns within six months of getting a new computer or having a system cleanup performed.  Talk about aggravating!  Here’s a little info about what may be going on and what you can do about it…

- click for full article here -

Lucky Wellesley Family Finds Andy and Dave on Their Doorstep With an iPad!

Wednesday, April 13th, 2011
Andy (L) and Dave (R) hand over "the goods" to Charlie and Cindy Brown

Andy (L) and Dave (R) hand over "the goods" to Charlie and Cindy Brown

When Cindy Brown received an email from Geek Housecalls telling her that her family had won the Geeksgiving grand prize drawing for an Apple iPad, her first reaction was: “is this real?”  And who can blame her?  With so many supposedly free iPads spattered across seemingly every website in contests and giveaways, it’s hard to decipher what’s real and what’s just a come-on. So Cindy called her husband Charlie (at that time on assignment in Dubai UAE), and he gave her sensible advice; “If it’s from Geek Housecalls, it must be real, but call them and ask.”  (I like that… trust but verify.)

So that morning, Cindy called Geek Housecalls and talked to Andy who greeted her with “Congratulations Cindy! You really won the Geek Housecalls iPad!”

It wasn't long before youngest daughter Sally, staked her claim on the new iPad by connecting it to her MacBook and syncing with iTunes. Mom and Dad and sister Joanna look on as Sally explains the finer points of iPad ownership.

Sally Brown quickly stakes her claim in the new iPad, demonstrating to Mom, Dad, and sister Joanna how to connect to her MacBook and sync up with iTunes.

Cindy and Charles Brown and their daughters Joanna and Sally have been customers of Geek Housecalls since 2004 when they first contacted Geek Housecalls for help with a couple Windows laptops that were having trouble accessing their wireless network, and one that was freezing up on them frequently.  After their first service call, they knew they had found their perfect home computer support team, and have used Geek Housecalls ever since.  While they started out like many families with all Microsoft Windows PCs and laptop computers, more recently, Cindy decided to take the plunge into the Apple world and got Macbooks for herself and her daughters.  They were pleasantly surprised to learn that Geek Housecalls services both Windows and Mac computers and had one of our ‘hybrid’ PC/MAC geeks out to assist with set up and wireless networking, as well as data transfer from the older Windows computers to their new Macs.  And it was one such service call in November of 2010 that got the Browns entered into the Geeksgiving contest.

And what would a grand prize celebration be without balloons in /Geek Housecalls' signature yellow, white, and teal?

And what would a grand prize celebration be without balloons in Geek Housecalls' signature yellow, white, and teal?

Geeksgiving is a contest Geek Housecalls holds each year around Thanksgiving time and generally involves giveaways to customers and mail-in entrants. In the  first-ever Geeksgiving in 2009, Geek Housecalls gave away ‘turkeys’ in the form of supermarket gift cards to dozens of daily winners and held a grand prize drawing for an Acer One Netbook computer. The 2010 Geeksgiving celebration included weekly winners of Geek Housecalls Gift certificates valued at $150 worth of service, and of course our grand prize was the iPad that went to the Browns.

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So don’t be in too much of a hurry to discard that email from Geek Housecalls announcing this years’s Geeksgiving. The next winner could be you!

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Geek Housecalls is the New England area’s original traveling computer geeks, on the web at www.geekhousecalls.com. Geek Housecalls specializes in “anything computer” and, since 2001, has become the trusted in-home computer and technology support provider for over 15,000 families and small business computer users in eastern Massachusetts, Rhode Island, and southern New Hampshire. For help with your computers, gadgets, or network at home, contact Geek Housecalls via the web.  And for your small business IT support needs, find out why our Geek Office Solutions division is growing rapidly with small business customers finding out just how good it is to have a team of professonals on hand for both reactive support needs as well as important pro-active planning and prevention!

 

Toll free:               1-877-4PC-GEEK             (1-877-472-4335)

 

 

Dianna Huff throws in with Malwarebytes on front line of war against cyber-scum

Monday, May 18th, 2009
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Dianna Huff, a longtime customer of Geek Housecalls, recently discovered what it’s like to be on the receiving end of some very very bad  (pronounced: “evil”) software.  However, unlike many of our customers who, when faced with a similar problem,  opt for a system rebuild (format & reinstallation of  windows), Dianna decided to try and “tough it out”, working with the folks at Malwarebytes, a company that creates tools to eradicate Malware. This is her story:
May 17th, 2009

A Public Thank You to Malwarebytes

If you follow me on Twitter, you know I’ve been bemoaning my existence these last few weeks.

My desktop machine somehow got infected with a rootkit, a very malicious piece of malware. I had to call in Geek Housecalls to remove it.

Despite being free of the rootkit, I was still finding various trojans every single day (stuff like keystroke loggers).

My geeky son had turned me on to Malwarebytes, an anti-malware tool, before all of this started, and once I realized I needed some advanced help, I emailed the company.

Within a few hours, a tech support person had opened a support ticket for me. I was impressed.

…see the full story here…