Posts Tagged ‘computer geek’

Geek Housecalls reveals an easy trick that could save you a small fortune on your next computer repair

Saturday, October 15th, 2011

Here’s a simple trick to save money and aggravation the next time you have computer problemsDon’t wait!

“Don’t wait” What? That’s it?  How does that save money? In fact, what does that even mean??

fast computer repair

Acting quickly to solve computer problems can make the difference between a free ride or an expensive repair!

Okay, here’s the scoop… Pretty much on a daily basis, your computer updates itself.  Programs like Internet Explorer, Mozilla Firefox,  AOL, Microsoft Office, Java, Adobe Reader, Flash, and more – all sorts of programs running the gamut from games to email to photo software to antivirus,  and of course  including Microsoft Windows itself, all have built-in updaters that go online periodically and automatically download and install the latest tweaks, patches, and updates for your computer and the programs on it.

Getting the latest updates is usually a good thing and is highly recommended by geeks the world over.  These updates perform important functions like plugging security holes, enhancing functionality, and fixing bugs,  but there’s a hidden risk to updates that can cost you plenty if you wait too long to fix a problem.

system restore image

Solving computer problems can be as simple as choosing a system restore point prior tto the onset of the problem.

Let’s start with the basic premise that 80% of computer problems can be solved immediately after they first occur thanks to the built-in System Restore tool that has been a standard feature of Windows since Millennium Edition and is included in Windows XP, Windows Vista, and Windows 7. I’m not going to go into detail about what System Restore is, or how it works, but suffice it to say, it is a quick, simple, and often effective first approach to solving problems ranging from virus and malware infections to driver glitches and corruption, to inexplicable errors or loss of functionality.  Mind you, System Restore is far from perfect, but for the average home pc user, it can often make the difference between a free self-repair and a costly professional repair.

But besides being aware of system restore or knowing how to use it, there is again, this matter of timing.  When you address a problem immediately (immediately by my standards being within hours or days, definitely not weeks or months), you are far more likely to see that problem simply solved as it has not had the chance to become buried under layers of updates and changes (ah yes… that’s why the explanation about automatic updates earlier!) that can complicate or even aggravate the issue making it a bigger problem than when it first occurred. As a professional geek,  I can tell you from personal experience with thousands of customer computers, that I can look at a job description and have a fair idea of how complex the issue is and how long it will take to resolve, but when I ask the customer how long they’ve had the problem and they reply “oh, a month or two” all bets are off.

So in conclusion, the lesson to take away here is that the quickest, least expensive and least aggravating, as well as voted-most-likely-to-succeed approach to take when you have a computer problem is DON’T WAIT!  Whether you plan to tackle the fix yourself or plan on hiring a professional, act within hours or at most, a day or two, and chances are your issue will be resolved more quickly, painlessly, and at minimum cost.

_______________ o ________________

WAS THIS ARTICLE HELPFUL? PLEASE SCROLL DOWN AND LEAVE A COMMENT!

_______________ o ________________

geek housecallsThis article was written by Andy Trask, Head Geek at Geek Housecalls, the New England area’s original traveling computer geeks, on the web at www.geekhousecalls.com. Geek Housecalls specializes in “anything computer” and, since 2001, has become the trusted in-home computer and technology support provider for over 15,000 families and small business computer users in eastern Massachusetts, Rhode Island, and southern New Hampshire. For help with your computers, gadgets, or network at home or at the office, click here to contact Geek Housecalls via the web, or call toll free:

1-877-4PC-GEEK             (1-877-472-4335)

 

It’s Geeksgiving time again! At Geek Housecalls, we’re giving away a whole slew of free service plus an Apple iPad!

Thursday, October 28th, 2010
Geek Housecalls is giving away an Apple iPad as well as Geek Housecalls gift certificates.

Geek Housecalls is giving away an Apple iPad as well as gift certificates for Geek Housecalls in-home computer service.

The Contest:

During November and December of 2010, Geek Housecalls is choosing one lucky customer per week to receive a free hour of in-home service in the form of a Geek Housecalls gift certificate.  Further, all customers who use Geek Housecalls during November and December are automatically entered into a drawing for our grand prize, an Apple iPad !

How to Enter:

Customers who use Geek Housecalls during November or December of 2010 are automatically entered into the weekly gift certificate drawings as well as the grand prize Apple iPad drawing.

No purchase is required to enter the drawings.  Residents of  Geek Housecalls’ service area may enter by sending their

  • name
  • shipping address
  • birthdate
  • email address
  • phone number

on a 3×5 postcard addressed to:

Geek Housecalls 2010 Sweepstakes
7 Cypress Dr
Burlington, MA 01803

Contestants must be 18 years or older by November 1, 2010 to be eligible to win prizes. Only one entry is allowed per person/household.

The Fine Print

Geek Housecalls is giving away eight Geek Housecalls one-hour in-home service gift certificates valued at $150 each. Geek Housecalls will hold a drawing each Friday in November and December and choose one gift certificate winner at random from all eligible entrants.

Eligible entrants are those who use Geek Housecalls during the period from November 1, 2010 through the Thursday preceding the Friday drawing, or who sent a mail-in entry that is received at the address stated above by the close of business on the Thursday preceding the Friday drawing.

In addition, during January 2011, Geek Housecalls will pick one winner at random from all eligible entries received during November and December of 2010 for our grand prize, an Apple iPad.

The contest is closed to new entries after December 31, 2010. Mail-in entries received after 12/31/2010 are not eligible for prize drawings.

Winners will be announced on www.geekablog.com, the official blog of Geek Housecalls and on The Official Geek Housecalls Facebook Page.

All decisions and results are final. No prize substitutions are permitted. Winners are responsible for any taxes. Odds of winning vary depending on the number of entries received.

Drawing Status  Updates:

  • Updated 11/8/2010 – Congratulations to Linda Moran of Lexington, MA.  Linda’s name was drawn on 11/5/2010 as the winner of a one-hour gift certificate for Geek Housecalls in-home computer service.

Thinking About Hiring A Geek Company For Your Home? Read The Fine Print!

Monday, September 27th, 2010

If you’re thinking about hiring a geek company to provide tech services in your home, do yourself a favor and take a moment to review the contract terms posted on their website before you welcome them into your home.  I found this “gem” on a competitor’s website:

“Client agrees that the service technician is an independent contractor whose services were arranged for by <competitor’s name here> and that <competitor> does not have control over the manner in which the technician performs his or her services.”

So let’s get this straight.  The service provider contracts an independent technician to go into your home and do whatever, and the service provider has no responsibility for what that technician does?!  Wow!

Just to be clear: 

  • All Geek Housecalls technicians are employees of Geek Housecalls.
  • Geek Housecalls is responsible for the techs,
  • Geek Housecalls is responsible for the quality of work,
  • and Geek Housecalls is responsible for the satisfaction of our clients! 

Want to know more? Visit our website  or read our  Customer Terms and Agreement.

_______________ o ________________

WAS THIS ARTICLE HELPFUL? PLEASE SCROLL DOWN AND LEAVE A COMMENT!

_______________ o ________________

ghc-logo-341w-x-482hThis article was written by Andy Trask, Head Geek at Geek Housecalls, the New England area’s original traveling computer geeks, on the web at www.geekhousecalls.com. Geek Housecalls specializes in “anything computer” and, since 2001, has become the trusted in-home computer and technology support provider for over 15,000 families and small business computer users in eastern Massachusetts, Rhode Island, and southern New Hampshire. For help with your computers, gadgets, or network at home or at the office, click here to contact Geek Housecalls via the web, or call toll free:

1-877-4PC-GEEK             (1-877-472-4335)

 

New England Summer is Thunderstorm Season… Protect Your Expensive Electronics From Damage!

Thursday, May 27th, 2010

There’s nothing like the thrill of lightning and thunder after a scorching summer day.  Storm clouds gather, you feel the tension in the air and zzzzap! Kaboom!  There goes your computer! ZZZAPPPO! So much for that expensive flatscreen TV… (more…)

MacBook Flashing Questionmark-Over-Folder Icon May Indicate Failed Hard Drive

Saturday, February 20th, 2010

geekablog-logoSome folks are waking up their MacBooks only to find an ominous grey screen with a flashing questionmark icon instead of their usual friendly desktop.

According to Mac expert Joe Riess from the Geek Housecalls Computer Service Center, this flashing questionmark-on-folder icon may indicate that the hard disk drive in your MacBook has failed.  (more…)